Legal
Privacy policy
Who we are
True Volume Visuals ("TVV", "we", "us") is a visualization studio operated by Beards and Bacon LLC in New York. This policy explains what information truevolumevisuals.com collects, why, and what you can do about it. Questions go to ryan@truevolumevisuals.com.
What we collect
- Project inquiries. When you use the project form we receive the details you enter: name, email, company, project location, project type, timeline and message.
- Call bookings. If you book a call, Google Calendar handles the booking and shares your name, email and chosen time with us.
- Site usage. We use Google Analytics to understand how the site is used, such as which pages are viewed, whether the walkthrough or film is opened, the type of device and an approximate location. It uses cookies. We do not use it to identify you personally.
- Technical logs. Our hosting provider keeps standard server logs, such as IP address and browser type, to deliver and secure the site.
- The interactive walkthrough runs in your browser. It saves a few settings, like sound and look speed, on your own device and sends nothing about you to us.
How we use it
We use inquiry and booking details to reply to you, scope and deliver projects, and keep a record of our conversations. We use usage data to improve the site. We do not sell or rent personal information, and we do not add you to marketing emails unless you ask us to.
Who we share it with
Only the service providers that run the site and our business tools: Netlify (hosting and form handling), Google (analytics, email and calendar). Each processes data under its own privacy terms. We may also disclose information if the law requires it.
How long we keep it
We keep inquiry records for as long as we have a working relationship and up to three years after, unless you ask us to delete them sooner. Analytics data is kept under Google Analytics' standard retention settings.
Your choices
- Email us to see, correct or delete the information we hold about you.
- You can block analytics cookies in your browser settings, or install Google's Analytics opt-out add-on.
Children
This site is meant for businesses and is not directed to children under 13. We do not knowingly collect their information.
Changes
If we change this policy we will update the date at the top of this page.